Shipping Info

Shipping Policy

We aim to provide a smooth and reliable delivery experience for every order.


1. Shipping Regions

We currently ship to the United States and Canada.
Shipping availability for other regions may vary.


2. Processing & Delivery Time

  • Order Processing: 1–2 business days
  • United States & Canada: typically 3–7 business days
  • Other Regions: approximately 5–10 business days (subject to carrier conditions)

Delivery times are estimates and may vary due to location, weather, or carrier delays.


3. Shipping Method

Orders are fulfilled through our regional warehouse network. We select the most suitable carrier based on your delivery address.

Common carriers include UPS, FedEx, DHL, and trusted local logistics partners.

Fulfillment Note:
Orders are typically shipped from the nearest available warehouse to improve delivery efficiency. If an item is temporarily unavailable at that location, shipment may be arranged from another warehouse.

4. Shipping Fees & Taxes

  • United States & Canada: Free shipping. No additional tax at checkout.
  • UK & Europe: Free shipping. Import duties or taxes may apply depending on local regulations and are the customer’s responsibility.

5. Order Tracking

A tracking number will be provided via email once your order has been shipped. You can monitor delivery status at any time using the provided link.


6. Contact & Support

Customer Support
Phone: (323) 657-7960
WeChat: deeege
LINE: deeege
WhatsApp: +1 323 657 7960
Email: service@deeege.com
Hours: UTC-8 12:00–22:00
Business Address (US)
Deeege LLC (DBA)
212 N 2nd St, Richmond, KY 40475, USA
Warehouses
California: 131 Marcellin Dr, City of Industry, CA 91789
Texas: 11142 Beltline Road, Houston, TX 77067
Georgia: 301 Cypress Mdw Dr, Pooler, GA 31322
Kentucky: 2125 Gateway Blvd, Hebron, KY 41048
Canada: 108 Summerlea Rd, Brampton, ON L6T 4X3
Repair Center
San Jose, California, USA