Warranty-policy

Maintenance policy

All new Deeege products purchased come with a limited warranty. Deeege offers a standard one-year warranty. Please see the table below for country-by-country warranty schedules.

Under warranty

If a defect occurs and a valid claim is received within the warranty period, Deeege will repair the hardware defect free of charge using new or refurbished replacement parts.

If you need to contact us for replacement or repair, please email service@deeege.com or visit the Contact Us page for assistance.

If you did not purchase the device directly from deeege.com, please provide proof of purchase, a brief description of the problem, and the model number to expedite the process.

warranty period

area

nation

Warranty period (years)

North America

US

1

CA

1

Europe

DE

1

FR

1

ES

1

IT

1

U.K.

UK

1

Australia

AU

1

defective exchange

We will, at our discretion, repair or replace items under the terms of the warranty. Replacement equipment will be fully tested and repackaged (like new equipment) to ensure the highest quality control and prevent the problem from recurring.

repair

Products sent for repair without verification will be rejected.

notes

  • For purchases made on deeege.com we require the order number and the email address used to place the order so that we can retrieve your details.
  • We strongly recommend that you register your purchase on the website: Register here